Job Description
Your area of work
Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation and straight-through processing of investment fund orders. Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream’s customers on queries related to Investment Funds operations and Vestima.
Your responsibilities
Provide assistance to customers and TAs using our automated order routing system Vestima Investigate on order failures and rejections and where possible replace deals before fund cut off Follow up on pending trades post orders placement, i.e. missing contract notes, cash and stock settlement As part of our transfer service explain our procedures and follow up on pending instructions Handle customer queries relating to all areas of Custody Investment Funds (New Issues, Income Processing, Corpor...