💼 Full-Time Position

Analyst/Specialist, Finance Hub (Talent Pool)

🏢
Dover Business Services
📍 Cebu City, Central Visayas, Philippines
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Location
Cebu City, Philippines
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Posted
June 24, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Essential Responsibilities:

Produce reports/requests/deliverables on time and in good quality

Maintain productivity and and attention to detail while meeting service level agreements in a complex environment

  • Ticket Resolution & Requestor/User Support

    • Facilitate assignment and resolution of ServiceNow tickets

    Effectively communicate with requestors/users to gather issue details and relay resolutions steps.

  • Process or System Maintenance, Enhancements and Ad hoc

    • Assists on system enhancement and continuous improvement projects.

    Assist in maintaining database integrity through data validations and reviews.

    Support ad-hoc requests as appropriate

  • Contributor to standardization and/or process improvement projects

    • Maintain documentation of system processes, reports, and system functionality.

    Creates and updates work instructions and creating additional guides for enhanced user support.