Job Description
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
This role is accountable for business and technical support of credit card management application in India.
Responsibilities include Incident Management, Change and Release Management, Vendor Co-ordination, Risk & Compliance, Documentation.
Key Responsibilities
Processes
•
To ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst
for change via analysis and identification of continual service improvement opportunities.
•
Depending on the area of technical specialisation, in addition to incident resolution and prevention, the candidate may also be
involved in a control capacity to ensure that new changes to the technology estate do not introduce in...
Job Summary
This role is accountable for business and technical support of credit card management application in India.
Responsibilities include Incident Management, Change and Release Management, Vendor Co-ordination, Risk & Compliance, Documentation.
Key Responsibilities
Processes
•
To ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst
for change via analysis and identification of continual service improvement opportunities.
•
Depending on the area of technical specialisation, in addition to incident resolution and prevention, the candidate may also be
involved in a control capacity to ensure that new changes to the technology estate do not introduce in...