Job Description
The Customer Technology Marketing Analyst supports with the implementation and management of UPS's technology applications portfolio and assists in deploying technology product marketing strategies. He/She is required to gather data, perform analysis, and report on the performance of UPS's technology products and services contributing to business performance and improved customer experience. The analyst will also support the team with collection of market/competitive insights, managing product training, and addressing internal tech inquiries.
Job Responsibilities- Assists his/her supervisor in implementing the Customer Technology plan
- Collects market insights and analyzes customer needs to develop value propositions for UPS technology applications
- Assist in creating and maintaining internal and external collaterals related to UPS technology applications
- Coordinate and conduct User Acceptance Testing (UAT) across functions and market...