💼 Full-Time Position

APAC Regional Lead, Client Banking, Data & Digital Technology (CBDDT) Production Services

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RBC
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
May 28, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities

  • Provide hands‑on Level 2/3 production support for CBDDT applications.
  • Drive incident resolution, troubleshooting, and problem management in a high‑paced environment.
  • Work closely with Change The Bank (CTB) teams to ensure a smooth transition of new features into production.
  • Lead disaster recovery planning and execution, keeping internal risk systems up to date.
  • Implement and maintain VPN setups, security systems, and certificate management for secure access.
  • Monitor security system controls to align them with compliance standards.
  • Ensure smooth APC start of week.

Technical Leadership & Team Collaboration

  • Act as a lead for Malaysia CBDDT support teams, working closely with cross‑functional teams to improve system reliability.
  • Initiate and facilitate innovation initiative for Malaysia CBDDT teams to increase team’s efficiency
  • Provide m...