Job Description
Job Summary:
We are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes.
Must-Have Skillsets (Mandatory):
- 5+ years of experience in application production support in large organizations.
- Expertise in:
- Troubleshooting, configuration, and maintenance of applications.
- Application performance tuning and optimization.
- Resolving tickets with quality and within SLA timelines.
- Proactive monitoring and incident analysis.
- Workflow maintenance and configurati...