Job Description
Key Responsibilities:
1. Site Sampling & Technical Validation
• Conduct material and substrate sampling as per project specifications and QA protocols.
• Document site conditions, application readiness, and deviations with photographic and written reports.
• Coordinate with lab teams for sample analysis and result interpretation.
2. Onsite Training & Skill Development
• Deliver hands-on training sessions to applicators and site teams on product usage, safety, and installation techniques.
• Customise training content for multilingual and culturally diverse teams.
• Evaluate trainee performance and provide feedback for continuous improvement.
3. Complaint Handling & Resolution
• Investigate product- or application-related complaints through site visits and st...