Job Description
As a Product Care Application Engineer, you focus on the technical support, maintenance, and continuous improvement of existing battery system products. You act as a key interface between engineering, production, service, and customers to ensure product stability, quality, and customer satisfaction throughout the product lifecycle.
Your Responsibilities
- Providing technical advice and support to customers in selecting and integrating our battery and energy storage solutions
- Preparing RAMs, FMECs, LCC documents, operating manuals, bill of materials, etc., for our products
- Conducting functional, performance, and endurance tests, as well as analyzing measurement data to evaluate battery modules and systems
- Troubleshooting and systematic problem-solving for technical issues or field feedback
- Preparation of technical documentation, application guidelines, and test reports
- Conducting technical training sessions and workshops...