Job Description
Represent the Carl Zeiss SMS business in Taiwan
Continue to improve knowledge on application related issues for the MeRiT tool
Taking leading position of application support for MeRiT
Join weekly meeting with customers for summarizing and reporting issues as well as providing feedback on a technical level
Provide pre-sales and post-sales support for HQ.
Provide technical support for customer via phone
Prepare and present detailed technical presentations (application related) material for support during sales assist
Track action items and open issues with customer to help bring into fast closure
Provide weekly MeRiT system report to HQ (Rossdorf) application support team
Periodical training in HQ (Rossdorf) is required, training period 1-3 months depended on the training subject.
Any other duties and responsibilities as assigned by ...