Job Description
At
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
ASTEK Iberia, we are looking for a
Application Production Support
to join a leading company in the
banking sector. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems.
Main responsibilities
Production support for core banking applications / Application maintenance (corrective and evolutive).
Deployments and testing for new projects.
Obsolescence management and patching activities.
Handling user requests and internal client support.
Supporting both On-Premises solutions and third-party SaaS solutions.
Answering product-related queries, including: Product usage and design, Configuration, Software updates, Third-party integrations.
Managing tickets via ServiceNow and JIRA.
Working under ITIL met...
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
ASTEK Iberia, we are looking for a
Application Production Support
to join a leading company in the
banking sector. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems.
Main responsibilities
Production support for core banking applications / Application maintenance (corrective and evolutive).
Deployments and testing for new projects.
Obsolescence management and patching activities.
Handling user requests and internal client support.
Supporting both On-Premises solutions and third-party SaaS solutions.
Answering product-related queries, including: Product usage and design, Configuration, Software updates, Third-party integrations.
Managing tickets via ServiceNow and JIRA.
Working under ITIL met...