Job Description
Primary Purpose of the Job
The Application Specialist is responsible for the administration, support, and continuous improvement of enterprise business applications, with a primary focus on Microsoft SharePoint and related Microsoft 365 services. The role acts as a bridge between business users and technical teams, ensuring applications are stable, secure, and aligned with business requirements.
Main Duties and Responsibilities
- Application Support & Operations
- Provide 2nd and 3rd line support for business applications, including SharePoint Online.
- Troubleshoot incidents, perform root‑cause analysis, and resolve application issues.
- Monitor application performance and availability.
- Manage application upgrades, patches, and enhancements
- Maintain application documentation, support procedures, and configuration records.
SharePoint & D365
- Administer and support SharePoint...