Job Description
Job Description
We are seeking capable and motivated Application Support Analyst to support and maintain our key business applications, including Student Management Systems (SMS), Learning Management Systems (LMS), CRM systems, and other critical platforms.
This role involves a mix of technical support, incident resolution, system configuration, and project-related work. Depending on experience, the successful candidate may also take on Domain Owner responsibilities for specific applications, acting as a technical escalation point and subject matter expert.
This is a varied and interesting role where no two days are the same, with opportunities to grow and develop deep expertise in our educational systems.
Core Responsibilities
- Provide technical support, administration, and configuration for SMS, LMS, CRM and other business applications.
- Respond to, investigate and resolve service desk tickets efficiently to meet service...