Job Description
Application Support Engineer (Microsoft O365 Windows) London to £70k 6 month FTC
Do you have L2 and L3 support experience?
You could be progressing your career at a tech driven, global Asset Manager with multiple billions of dollars under management.
As an Application Support Engineer you will provide L2/L3 support for business-critical applications across AWS and on-prem Active Directory environments (90/10). You'll monitor system health using tools like Splunk, Grafana, SolarWinds, building dashboards and optimising alerting to ensure high availability.
You'll troubleshoot complex issues across application, integration, network, identity and infrastructure layers, leading incident triage, escalation, stakeholder communication and root cause analysis. You'll also drive problem management by identifying trends and implementing long term fixes to improve resilience.
The role includes supporting Microsoft licensing and billing and maintaining enter...