Job Description
Application Support Engineer – Dicetek LLC – Dubai, UAE.
Country: UAE | City: Dubai | Industry: IT and Services | Function: Technical Customer Service | Salary: 14,000-18,000 monthly (market estimate) | Gender: Any | Candidate Nationality: Any | Job Type: Full‑time
Position Overview
This role supports business‑critical applications by handling incidents, service requests, and change activities. The Application Support Engineer ensures smooth front‑end and back‑end functionality, provides user assistance, performs testing, manages code migrations, and collaborates with development teams to enhance application performance and stability.
Key Responsibilities
- Support application users by receiving, analyzing, and resolving issues and requests
- Provide consistent progress updates to users and stakeholders
- Analyze application functionality and suggest performance improvements
- Ensure stable front‑end and back‑end oper...