Job Description
The role will be responsible for supporting VS Application for our client, as an Application Support Engineer (L2) The ideal candidate will be assigned to Incident & Issue management for VS Application, Technical troubleshooting, support deployment activities, and documenting known issues and solutions.
Requirements
Qualifications:
- Minimum 3+ years of work experience as Application Support Engineer
- Knowledge and work experience in SQL queries, scripting, and analysing logs
- Good analytical skills, problem determination, attention to detail, teamwork, and communication skills.
- Experience in ITIL is a plus.
- Knowledge in Cloud (i.e. AWS)
- Familiarity with APIs, logs, and monitoring tools
- Good communication and documentation skills
Responsibilities:
- Handles Incident & Issue Tickets that require deeper technical analys...