💼 Full-Time Position

Application Support Manager

🏢
Shell
📍 Şişli, İstanbul, Turkey
📍
Location
Şişli, Turkey
📅
Posted
June 01, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

, Türkiye


Job Family Group:

Information Technology (IT)


Worker Type:

Regular


Posting Start Date:

June 2, 2026


Business Unit:

Projects and Technology


Experience Level:

Experienced Professionals


Job Description:

Job Purpose

The Application Support Manager will support Mobility Market Ops Lead who are end-to-end accountable for Business operations, innovation, business confidence, financials and resourcing activities and service operation landscapes.

Accountabilities:

  • Ensure uninterrupted operation of all supported applications (NFR, ERP, VIS, Loyalty, Invoicing, MI/MIS, web portals, etc.).
  • Serve as the primary coordination point for application issues, performance problems, outages, and replication issues.
  • Manage communication with vendors.
  • Collaborate with global L2/L3 teams when needed and manage escalati...