Job Description
We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Description
- Troubleshoot and resolve technical issues related to hardware, software, and networking
- Install and configure hardware and software applications
- Monitor and maintain Cartrack application and systems to ensure their smooth functioning
- Collaborate with Global teams to implement and maintain IT projects
- Document technical procedures, user manuals, and FAQs
- Provide technical support for any IT related matters or issue
- Train users on the use of Cartrack applications and hardware
- Continuously update technical knowle...