Job Description
The Bank invites applications from highly skilled and suitably qualified applicants for the following vacant position: Applications Officer
Role Summary
• To enhance the operations of the Bank and the rural and community banks (RCBs) by designing, developing and implementing business software solutions and providing support to end users
Key Responsibilities / Accountabilities
• Provide maintenance and support of business application systems of the Bank to ensure timely roll out for use by RCBs
• Perform close of day activities to ensure the banking software is ready for use the next day and generate reports for submission to applications manager
• Resolve incidents logged in the SysAid (Helpdesk Software) and escalate unresolved issues to vendors to ensure they are addressed promptly
• Provide support to users of software and applications used by the Bank/RCBs
• Connect RCBs/Agencies to the Data Centre...