Job Description
Responsibilities:
- Handle outbound calls to insurance companies for claim status and payment follow-ups.
- Work on denied, rejected, and unpaid claims.
- Analyze EOBs and take necessary actions.
- Perform denial management and identify root causes.
- Ensure timely resolution of outstanding AR.
- Work on appeals and resubmissions when required.
- Maintain accurate documentation of call details and actions taken.
- Meet daily productivity and quality targets.
- Coordinate with internal teams if needed for claim corrections
Candidate Requirements:
- Minimum 1-3 years of experience in AR Calling (Physician Billing)
- Strong understanding of RCM Cycle.
- Good knowledge of denial management and insurance follow-ups.
- Ability to work in US shifts.
- Experience with tools like EPIC, Eclinicalworks, Kareo is a plus.
Benefit...