Job Description
Job Description
Area Operations Manager
Reports To: Head of Operations
Purpose:
To provide SOHO Coffee shops Ltd with implementation, monitoring and review of a retail operation that maximises net retail profit.
Principal Accountabilities
- Development of net profit across the entire store’s operation.
- Driving sales and controlling cost across all stores using weekly and monthly P&L’s and agreed commercial targets.
- Recruit, develop, and train our team to make positive impact in all areas.
- Responsible for maximising each store’s relationships with centre managers and influential neighbours to the gain of sales and net profit.
- Maintain and sponsor a positive and respectful company culture to build motivated teams and faithful individuals at all levels.
- Develop and maintain a strong customer service culture as a point of difference on the high street.
- Take a leading ro...