Job Description
Job Description Summary
The role leads front‑line service operations within a defined geography, managing field engineers and all resources needed to deliver high‑quality preventive and corrective maintenance across the installed base. It ensures strong operational execution, customer satisfaction, and service contract growth while overseeing logistics, planning, and day‑to‑day delivery within established functional practices. The leader develops their team, drives service performance and profitability, and reports to the Area Service Director. The successful applicant will primarily oversee customer and service activities across Kwa Zulu Natal, the Cape and Oranje Freestate provinces.
Roles & Responsibilities Serve as the primary point of contact for customers, ensuring timely and effective resolution of issues. Oversee all service and maintenance activities—including preventive and corrective actions—within the assigned area. Lead operational planning and execution while mee...