Job Description
Key Responsibilities:
- Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
- Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
- Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
- Perform daily operational tasks such as system checks, backups verification, and job restarts
- Respond to system alerts, incidents, and operational issues according to SOPs
- Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
- Maintain and update operational documentation, run books, and shift handover reports
- Support planned system maintenance, upgrades, and disaster recovery activities
- Follow security, compliance, and change management procedures
- Provide shift coverage as required (including nights, weekends, or holidays, if applicable)...