💼 Full-Time Position

Asia Enterprise Customer Success Manager (Remote)

🏢
Wiley Publishing
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 13, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A global publishing company is looking for an experienced Enterprise Customer Success Manager for the Asia region. This role requires managing a portfolio of Enterprise customers to ensure satisfaction, retention, and growth. Responsibilities include onboarding, tracking engagement, and driving renewals. The ideal candidate should have a strong background in customer success and excellent communication skills. Proficiency in English is essential, with a preference for knowledge in EdTech or SaaS sectors. The position is remote-based with opportunities for career growth.
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