💼 Full-Time Position

Asset Support Specialist

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Pacific National
📍 Tighes Hill, New South Wales, Australia
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Location
Tighes Hill, Australia
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Posted
June 11, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the Role

Pacific National is seeking motivated and operationally focused Asset Support Centre Specialists to join our Asset Support Centre located in Newcastle. In this role, you’ll be responsible for providing real-time fault triage, technical support and decision-making to keep our locomotive fleet moving safely and reliably across coal, bulk and intermodal operations.

You’ll work closely with train crews, operations, maintenance teams and OEM partners to diagnose issues, support service recovery, and minimise disruptions. This is a fast-paced, high‑impact role suited to someone who thrives under pressure and enjoys solving complex operational challenges.

What you’ll be doing

  • Act as the first point of contact for train crew and operational teams reporting rollingstock faults.
  • Perform fault triage, diagnosis and remote troubleshooting using approved procedures and systems.
  • Provide clear, accurate advice to s...