Job Description
To ensure accurate and timely execution of asset trades across investment and protection products while delivering high service standards, maintaining customer satisfaction, and supporting effective product marketing through strong operational and product knowledge.
Key Responsibilities
Trade Execution & Operations
- Oversee end-to-end execution of asset exchanges and trade transactions for investment and protection products.
- Ensure all trades are processed accurately, within defined timelines, and in line with regulatory and internal compliance requirements.
- Coordinate with internal and offshore teams to facilitate seamless trade settlement and execution.
- Process all trade-related documentation and administrative activities.
Customer Service & Relationship Management
- Deliver excellent customer service by responding to trade and dealing-related inquiries via email and telephone.