Job Description
JOB PURPOSE
- Role holder is assigned to achieve growth and sales targets by successfully managing third party vendor relationships.
- Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.
ACCOUNTABILITIES
Supervision of Subordinates:
- To guide the sales force on policies product features & benefits (conventional & Islamic products), fraud risk, code of conduct etc.
- To liaise the cross functional teams incl credit unit.
- Work with Ops Risk & Fraud Risk Team to mitigate risk on program.
- Ensure high service levels with companies & internal staff and manage customer complaints within TAT.
- Train new sales force on FAB products process & policy.
- Preparing newsletter on ea...