Job Description
Patient Admission & Registration
Manage patient admission process efficiently and ensure all required documents are collected. Verify patient identity, insurance coverage, and financial arrangements before admission. Ensure accurate data entry in the Hospital Information System (HIS) to maintain patient records. Coordinate with doctors, nurses, and other departments to ensure a smooth admission process. Handle special admission cases such as emergency admissions, VIP patients, and international patients (HEALTH TOURISM).
Financial Verification & Counseling
Verify and obtain insurance eligibility and policy coverage before admission. Ensure financial counseling for patients regarding hospital charges, payment plans, and financial aid options. Monitor patient billing and outstanding payments to control financial risk. Handle top‑up deposits and guarantee letter (GL) verification with insurance providers and corporate clients. Ensure compliance with financia...