Job Description
The Assistant Banquet Manager is responsible for overseeing all banquet and event operations ensuring exceptional guest experiences in line with Novotel brand standards.
Responsibilities- Plan organize and supervise all banquet events including conferences weddings meetings and social functions.
- Coordinate with Sales Kitchen and other departments to ensure seamless event execution.
- Conduct pre-event briefings to communicate event details service standards and guest expectations.
- Ensure timely setup service and breakdown of banquet venues according to event orders (BEOs).
- Handle guest feedback and resolve issues promptly to maintain high satisfaction levels.
- Lead supervise and motivate the banquet team to deliver high-quality service.
- Recruit train schedule and evaluate banquet staff in line with operational needs.
- Ensure team members are well-versed in-service standards grooming and safety pro...