Job Description
Main Responsibility
Oversee branch operations and manage personal bankers’ operational duties. Act as the primary branch leader in the absence of the Area Branch Manager, who focuses more on business development. Report directly to the Area Branch Manager with a dotted line to Head Retail Operations.
Job Responsibilities
- Ensure branch operational excellence with Area Branch Manager.
- Manage operational performance of Personal Bankers/Cashiers.
- Hold joint custody of cash, valuables, security forms, and lockers; single custody of loan documents.
- Manage branch keys and alarm codes as second emergency contact.
- Supervise and authorize cash transactions, ensuring AML/KYC compliance.
- Enter security form inventory into the system.
- Authorize debits to constituent and office accounts (within limits).
- Oversee bills collection, delivery orders, postage, and stationery.
- Verify a...