Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.
Operations
• Oversee daily Deli operations (retail and online orders) ensuring smooth service execution
• Maintain product quality, presentation, and merchandising standards
• Ensure cleanliness, food safety, and compliance at all times
• Monitor guest experience and handle feedback promptly
Sales & Marketing
• Drive revenue across retail, e-shop, and festive campaigns
• Lead upselling and sales initiatives within the team
• Work closely with Marketing Manager on promotions, launches, and festive campaigns
• Monitor sales trends and optimize product availability
Financial & Cost Management
• Manage outlet P&L, including revenue, cost control, and profitability
• Control food, packaging, and operating costs
• Forecast demand, especial...