Job Description
General Description
Responsible for handling patient registration, guarantee letters, billing, payments, issuing receipts, bill submission and processing refunds accurately and efficiently. They play a key role in delivering excellent customer service in accordance with the professional standards set by management.
Job Responsibilities
- Cashiering Function: Generate patient bills, collect payments, issue official receipts, arrange deferred payment agreements after approval, ensure cash and credit card refunds with proper approval, generate detailed close‑till reports, and ensure daily cash drops are recorded.
- Admission Function: Update information on room charges and status, explain procedures to patients, complete admission forms and gather documents, enter all data, coordinate with the MCO unit for guaranty letters, verify guarantee letters, collect deposits, and issue receipts.
- Billing Function: Enter or up...