Job Description
Job Summary
We are a GP clinic seeking a Deputy Clinic Manager to lead operational excellence, staff supervision, and business development across multiple locations, ensuring high-quality patient care and efficient clinic management.
Responsibilities- Lead daily clinic operations to maintain seamless service delivery and patient satisfaction
- Execute core clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and clinical procedure support to ensure operational efficiency
- Manage patient feedback and resolve complaints related to operational and medical services to enhance patient experience
- Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims to optimize reimbursement
- Monitor and follow up on outstanding payments to maintain financial accuracy and cash flow
- Develop and implement onl...