💼 Full-Time Position

Assistant Director - Programme and Incident Management (CIO Office)

🏢
synapxe
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
May 25, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Approve all production Change Requests (CRs) for Synapxe Managed and Cluster Managed Systems on behalf of GCIO/GCIO delegates, ensuring changes are adequately tested, communicated in advance, and supported by post‑implementation verification and contingency/rollback plans
  • Direct and guide change requesters on adherence to the Synapxe Production Change Control process, ensuring all CRs are supported by a complete implementation plan, required documentation (SIT, UAT, OAT), and necessary approvals from the System Program Director, System Custodian/System Owner prior to endorsement
  • Partner with the Institution CIO Office to identify Critical Systems with interdependencies and establish coordination protocols for maintenance windows to minimise operational impact on hospitals and clinics
  • Lead the monthly Major Change Review meeting with the Central CAB team to de‑conflict Major Change Requests and safeguard healthcare operations
  • Own and govern th...