Job Description
SENIOR CUSTOMER SERVICE ASSISTANT (EKAS) - Transport Services - U
Job Purpose
Responsible to provide effective admin support and customer service functions for all activities related to the Transport Control Centre. Will be responsible for communicating with internal/external stakeholders including customers & crew. Ensuring all systems and records are accurately maintained and service delays are minimised . Will be responsible to interact with other departments and also to ensure all data/records and billing are accurately maintained and service delays are minimal.
Responsibilities
- Provide admin support and customer service functions for all activities related to the Transport Control Centre.
- Communicate with internal and external stakeholders including customers and crew.
- Ensure all systems and records are accurately maintained and service delays are minimised.
- Interact with other departments to ensure data/records a...