Job Description
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new **Assistant Front Office Manager** for **Kimpton Tsim Sha Tsui Hong Kong** to assist the Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Assisting the Front Office Manager in overseeing daily front office operations, training and coaching the team to deliver memorable guest experiences and the warmest of welcomes
+ Acting as department-in-charge during the absences of the Front Office Manager, ensuring smooth operations across all teams in Front Office and resolving challenges promptly
+ Managing staffing requirements, including staff scheduling, task assignment, setting clear performance and development goals for the team
+ Addressing ...
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
+ Assisting the Front Office Manager in overseeing daily front office operations, training and coaching the team to deliver memorable guest experiences and the warmest of welcomes
+ Acting as department-in-charge during the absences of the Front Office Manager, ensuring smooth operations across all teams in Front Office and resolving challenges promptly
+ Managing staffing requirements, including staff scheduling, task assignment, setting clear performance and development goals for the team
+ Addressing ...