Job Description
Job Description Job Description
Hotel Emma is seeking passionate, service driven candidates for the position of Assistant Front of Office Manager.
Purpose of the Position:
To supervise the Front Desk, Bell staff, Valet and Loss Prevention teams while ensuring guest satisfaction, financial success and positive team member relations.
Primary Responsibilities:
Duties are as follows but not limited to:
- Uphold and adhere to the Hotel Emma Core Values/ Behaviors, Purpose of Being and Service Promises.
- Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience.
- Communicate all pertinent information to the Director of Front Office.
- Assist with payroll for departments under scope of responsibility.
- Assist with schedules for departments under scope of responsibility.
- Participate in and/or direct key meetings relative to daily o...