Job Description
As an **Assistant General Manager (AGM)** , you’re a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates, you’ll be at the heart of the store’s success.
**What** **You’ll** **Do:**
+ Ensure every customer leaves satisfied by gathering feedback,solving problems. andmaintain a smooth and friendlyWawa experience.
+ Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’ safety, quality and operational standards.
+ Support hiring, onboarding, coaching, recognizingand motivating the team to consistently perform their best every day.
+ Coordinate schedules and daily tasks to keep operations running efficiently.
+ Monitor store performance—review reports, manage shrink, and identify opportuni...
**What** **You’ll** **Do:**
+ Ensure every customer leaves satisfied by gathering feedback,solving problems. andmaintain a smooth and friendlyWawa experience.
+ Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’ safety, quality and operational standards.
+ Support hiring, onboarding, coaching, recognizingand motivating the team to consistently perform their best every day.
+ Coordinate schedules and daily tasks to keep operations running efficiently.
+ Monitor store performance—review reports, manage shrink, and identify opportuni...