Job Description
About the role
Working across the SkyLife Lounge and SkyCafe outlets I am responsible for the delivery of the consistent high-quality experience our passengers have grown to expect. Although my area of expertise is within the SkyLife Lounge and SkyCafe, I work with the F&B Leadership teams to develop and maintain a culture of continuous improvement across all aspects of the department.
Key Responsibilities
- I will be responsible for driving the EBITDA of both the Lounge and the Café.
- I will be responsible for the development of the Duty Supervisors and Team Members in the Lounge/Café, with the goal to deliver industry leading standards.
- I will be responsible for effective, dynamic resource management including deployment, recruitment, training, holiday planning and absence reduction.
- I will work with the Head of Food & Beverage and the Head of Commercial Optimisation to develop and implement improvements to the Lounge...