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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
ASSISTANT HOTEL MANAGER
Responsibilities
- Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.
- Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.
- Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste.
- Develop, implement, and monitor systems that capture and communicate guest preferences without compromising their privacy.
- Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.
- Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant guidance is provided.
- Create an environment that fosters posit...