Job Description
Medical Case Manager
Responsibilities include, but are not limited to:
- Manage the day-to-day duties as a medical only Case Manager in the NYS Segment.
- Work-up and process Workers' Compensation claims.
- Approve and deny medical bills.
- Respond to claimant and provider inquiries via phone and email.
- Routinely communicate with employers to obtain info about claims.
- File forms and correspond with the Workers' Compensation Board.
- Review claims for retirement or transfer to lost time units.
- Complete other tasks as assigned or as needed.
For appointment via NY HELPS:
- Four years of customer service experience* that required independence in both verbal and written communication responsibilities
- *Substitution: An associate degree may substitute for two years of experience.
For competitive appointment:
- Transfer: Current New York State...