Job Description
The Assistant Learning Manager plays a vital role in supporting the Learning and Development function by coordinating and delivering training programs that enhance team members performance and ensure alignment with brand standards. This role involves assisting in the design and implementation of onboarding programs conducting department specific training sessions and maintaining accurate training records.
The Assistant Learning Manager collaborates closely with department heads to identify skill gaps and develop tailored learning solutions that promote continuous improvement and service excellence. Additionally they help develop training materials support leadership development initiatives and ensure compliance with company policies and industry regulations. Strong communication organizational skills and a passion for team member development are essential for success in this role making it a key contributor to both team members engagement and guest experience.