Job Description
Key Responsibilities Acting Lodge Manager in the absence of the LM. Take full responsibility for the management of the following teams. Front Of House Inspire, stimulate and lead the FOH team Maintain the Pan FOH system Day Sheets / Rooming List / Arrival Report Reception, Curio Shop and Switch Board Banking, Invoices and Gratuities Welcome & Good Bye Site Inspections - Show Time Guest Feedback - Centricity Feedback system Housekeeping Inspire, stimulate and lead the Housekeeping team Maintain the Housekeeping standards within the Lodge Spot check of rooms & turndowns Staff Uniform Control Lodge Maintenance Inspire, stimulate and lead the Lodge Maintenance team Control and supervise the Lodge Maintenance teams Work closely with the Kapama Game Reserve Maintenance Manager Preventative maintenance service schedules Staff Accommodation Understanding of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles Pest Control Health & Safe...