Job Description
(Outsourced Finance Services Performance Management) 3-Year Contract | On-site | Public Sector Organisation About the Role
We are hiring on behalf of a
public sector organisation
for a
Payments Assistant Manager
to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner. The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services. Key Responsibilities
Outsourcing Performance Management Review system-generated reports and outsourced service provider performance reports
Monitor business performance and identify operational issues, anomalies, or risks
Follow up with stakeholders and service providers to clarify, rectify, and close performance gaps
V...
We are hiring on behalf of a
public sector organisation
for a
Payments Assistant Manager
to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner. The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services. Key Responsibilities
Outsourcing Performance Management Review system-generated reports and outsourced service provider performance reports
Monitor business performance and identify operational issues, anomalies, or risks
Follow up with stakeholders and service providers to clarify, rectify, and close performance gaps
V...