Job Description
The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.
(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.)
You will be responsible for:
Vendor & Service Management
managing the outsourced AV supporting team to provide the AV support in the Authority;
monitoring service performance against SLAs and KPIs, ensuring consistent service quality and responsiveness;
conducting regular operation meetings, service review meetings and drive for continuous improvement;
providing technical support and troubles...