Job Description
Job Description
- JOB PURPOSE
To manage the complete F&B Events & Banqueting operations. As an Assistant Manager Banquets, behaves in an exemplary fashion, embodying the brand mindset, manages the team ensuring guest satisfaction, quality and high standards of service for customers and ultimately lead the outlet to attain profitable results.
- EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- Ensures that all events run smoothly and guests are well looked after from the moment they arrive to the time they leave
- Enquires whether guests are satisfied throughout the Event
- Offers attentive service to guests, adapting to any constraints
- Establishes good relations with guests, offering advice and fostering customer loyalty
- KEY OPERATIONAL RESPONSIBILITIES