Job Description
SUMMARY: Game Lodge is seeking an experienced and motivated Assistant Manager to join our dynamic team within a luxury safari lodge environment. This role requires a passionate hospitality professional with strong operational leadership skills, a commitment to service excellence, and the ability to lead by example.
Position Overview
- Support the Resident Manager in overseeing all day-to-day lodge operations.
- Ensure exceptional guest experience, operational efficiency, and departmental coordination.
- Lead operational standards through daily inspections and departmental engagement.
- Act as Relief Manager in the absence of the Resident Manager.
- Welcome and host guests, ensuring a personalized and memorable stay.
- Handle guest requests, complaints, and special arrangements professionally and efficiently.
- Maintain luxury hospitality standards...