Job Description
What you’ll do
Customer Service
+ Ensure execution of the Customer Experience and provides resolution for all customer concerns.
+ Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Operations
+ Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
+ Leads the implementation and execution of standard operating procedures (SOPs)
+ Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
+ Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
+ Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
+ ...
Customer Service
+ Ensure execution of the Customer Experience and provides resolution for all customer concerns.
+ Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Operations
+ Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
+ Leads the implementation and execution of standard operating procedures (SOPs)
+ Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
+ Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
+ Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
+ ...