Job Description
**Description:**
主要职责
MainDuties
1. 确保全部的顾客留言,信件,传真和包裹的正确迅速地分类及分发。
Ensuresall guests' messages, mail, faxes and parcels are handled and distributedpromptly.
2. 始终确保迅速、准确和高效的电话和留言服务。
Ensuresspeedy, accurate and efficient telephone and message service at all times.
3.确保与所有部门的沟通和协调工作顺畅有效,特别是与前台、销售、客房、维修、电话、保卫等部门之间。
Ensures that communication and co-ordinationof all Departments, with particular emphasis on the interactions betweenConcierge and Front Desk, Sales, housekeeping, Maintenance, Telephone, Securityare smooth and efficient.
4.以协助和灵活的态度与其他管理层员工密切合作,关注酒店的整体成功和客人的满意度。
Worksclosely with other management personnel in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
5.确保所有客人的信息的准确录入,并遵循清晰简洁的原则。
Ensuresthat all guest details are entered correctly in accordance with the principlesof clean data.
6.繁忙时期确保礼宾部,行李...
主要职责
MainDuties
1. 确保全部的顾客留言,信件,传真和包裹的正确迅速地分类及分发。
Ensuresall guests' messages, mail, faxes and parcels are handled and distributedpromptly.
2. 始终确保迅速、准确和高效的电话和留言服务。
Ensuresspeedy, accurate and efficient telephone and message service at all times.
3.确保与所有部门的沟通和协调工作顺畅有效,特别是与前台、销售、客房、维修、电话、保卫等部门之间。
Ensures that communication and co-ordinationof all Departments, with particular emphasis on the interactions betweenConcierge and Front Desk, Sales, housekeeping, Maintenance, Telephone, Securityare smooth and efficient.
4.以协助和灵活的态度与其他管理层员工密切合作,关注酒店的整体成功和客人的满意度。
Worksclosely with other management personnel in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
5.确保所有客人的信息的准确录入,并遵循清晰简洁的原则。
Ensuresthat all guest details are entered correctly in accordance with the principlesof clean data.
6.繁忙时期确保礼宾部,行李...