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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Guide prospective domestic customers on the process of applying for new connection, providing application forms and prerequisite documents.
- Perform basic checks on completeness of application forms and ensure required documents are submitted.
- Forward documents for generation of CC&B ID.
- Assist in initiating physical survey of sites for new connections and submit survey reports to the zonal manager.
- Assist in conducting physical survey of existing domestic customers’ reconnection requests.
- Assist in scrutiny of documents for both existing and new connection requests.
- Assist in generating demand notes for new connections and handing over the demand note to customers for payments.
- Process applications for shifting meter location on the same premises of the customer.
- For reconnection requests, guide customers on clearance of outstanding dues and forward to survey section f...