Job Description
Job Title : Assistant Manager - Customer Service
Business Line : Oil Additives
Work Location : Thane
Entity : Evonik India
Purpose of the Position :
Responsible for complete order to cash process and interaction with customers related to the process including the wide range of Customer Service activities.
Well versed with SAP functionality and activities.
Follow trade compliance guidelines in discharge of customer service responsibilities.
RESPONSIBILITIES
SAP skills - Sales Order processing/ Intercompany Purchase Order processing/ Credit note/ Debit note processing/ Sample processing/ Return Order processing/ Purchase Request booking and follow up status
Download Order list report/Inventory report/Overdue report/Credit limit
Understand SAP logic and have the ability to find error reason and resolve error in R11